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PRIVACY POLICY

Version Date: 22.09.2026

1. INTRODUCTION

Yokikana (hereinafter referred to as “We”, “Us”, “Yokikana”) aims with the present document to outline, and explain how and for what purposes, we collect and process Your personal data pursuant and in compliance with the with international data protection and privacy laws and regulations.

According to the applicable data protection legislation, Yokikana acts as Data Controller in the context of providing online gambling services (hereinafter referred to as “Services”) through the website (hereafter referred to as “Website”).

2. CONSENT

By creating an account to this website, You acknowledge that You have read, understood and agreed to be bound by this Privacy Policy, and You hereby give Your explicit consent to Yokikana to collect and process Your personal data for the provision of Services to You. If You choose not to create an account to this website, You will not be able to receive the Services of Yokikana that requires registration.

3. PERSONAL DATA WE COLLECT

  • First name and Last name
  • E-mail address
  • Residential Address
  • Date of Birth
  • Telephone Number
  • Copy of Your passport or national ID or driving license
  • Copy of Your recent utility bill or bank statement
  • Payment and Card Information: to receive/send payment, You must provide certain information for identification and verification purposes such as a partial payment card number (cover/hide the digits on PAN on the front of the card, apart from the first 6 and last 4), e-wallet, bank account number
  • Technical information including the Internet Protocol (IP) address used to connect Your computer, cookies, user agent application used, operating system, browser, class of device and language
  • Other usage information includes stored information when You create/log in to Your account, collect a bonus, play a game (in real money), and perform financial transactions (deposit or withdrawal)

4. WHY DO WE COLLECT PERSONAL INFORMATION?

We collect and process Your personal data to:

  1. Perform the contract (i.e. user agreement) between You and Us
  2. Comply with legal obligations to which we are required to conduct identity checks, fraud checks, risk assessments, due diligence, monitoring and investigation of transactions of gameplay, and preventing registration of duplicate accounts or accounts registered in prohibited jurisdictions
  3. Process as necessary for the purpose of the Company (including but not limited to security and marketing purposes)
  4. Comply with regulations to prevent crime such as gambling to commit a crime, gamble with proceeds of crime, terrorist financing and money laundering

We will use Your personal information to provide You with promotional materials only where we have legitimate interest to do so or when we have obtained Your consent.

5. WHY AND HOW WE USE COOKIES

To personalise Your experience using our services, we collect and store cookies in compliance with applicable laws and regulations.

Cookies are text files featuring information about Your device. The primary purpose is to allow websites to provide You with an improved experience (for instance, cookies allow You to save website login information, so You do not need to log in manually on each visit to the website).

Cookies:

  • help us to recognise our existing customers
  • help us to understand how visitors behave and on and use our site
  • allow users to log into their accounts more easily
  • ensure the correct operation of our website
  • improve the services provided
  • enable us to tailor our marketing activities to suit Your interests. We collect cookies to make sure we provide You with offers that may be of interest to You are treated as personal information

6. PROCESSING OF INFORMATION YOU PROVIDE

We use Your IP address and other collected technical information to develop an audit trail while connecting to a secure server and when our platform or services are updated.

We use Your personal information to:

  • prevent fraud
  • customise Your user experience
  • send You confirmation emails
  • provide You with special offers, important updates, and other information that may be of interest to You

We will disclose the data we collect from You to certain third parties who use personal data in delivering their services to us. Third parties use data securely and confidentially and under strict contractual controls subject to data protection laws.

The third parties we work with include (but not limited to) payment service providers, game providers, identity verification and AML related services, communication and customer support platform providers, analytics services, social media platforms.

Your personal information may be requested by law enforcement, regulators, and supervisory authorities as part of investigations. We may also share Your personal information with local authorities if there is any reason to believe that there is a risk to Your life.

7. RETENTION POLICY

We only retain Your personal information for as long as needed to fulfill the purposes for which it is collected, unless we are required or permitted by law to keep the personal data for a longer period.

We assure You that Your information is safeguarded and kept securely, and it is treated according to the applicable data protection regulations up to the end of the storage period after which the information will be deleted.

8. WHAT ARE YOUR RIGHTS?

According to the data protections laws, You have the following rights:

  • Right to be informed about how we use Your information and should be provided to You in a clear, transparent, and understandable manner;
  • Right to access and study Your Personal Information that we have at our disposal;
  • Right to rectification of the data, we have collected about You;
  • Right to be Forgotten. You may request to remove all or parts of the personal information You provided to us. To do that, please contact Us at support@yokikanalive.com, and we will delete Your personal information unless we are obligated to retain it;
  • Right to restriction of processing, or “pause” Your Personal Information usage;
  • Right to data portability. You are allowed to obtain Your personal data we hold and to reuse it for Your own purposes;
  • Right to object allows You to stop or prevent us from processing Your Personal Information we hold about You or only to specific information. It may also only relate to a particular purpose that we are processing the data.

If You would like to manage Your personal information, please contact support@yokikanalive.com with the following details:

  • Your full name;
  • Contact Information;
  • Complete information about Your request.

If You are unsatisfied with our response, You have the right to complain within Your jurisdiction about data privacy.

9. UNSUBSCRIBING FROM MARKETING COMMUNICATION

When registering, we provide You with the opportunity to opt-in for special offers, important updates, and other information that may be of interest to You.

If You decide to opt-out after subscribing to our updates and marketing communication, You can do it in two ways:

  1. Press “Unsubscribe” in the email we sent to You
  2. Contact our support at support@yokikanalive.com

10. UPDATES TO THE PRIVACY POLICY

Yokikana reserves the right to update the content of the Privacy Policy at its sole discretion. We encourage You to read this Privacy Notice periodically for any updates. For important updates to the Privacy Policy, You will be informed via e-mail or by a notice on the website.